Very good service but test drove a few cars and the engine lights came on so I had to bring it right back and explain to the manager that the engine light was blinking and he said Oh it's ok must be a sensor
Great place to buy a Ford as well as a great service department to maintain it.
I got my car at the end of March. My buying experience went well. Mid November (8 months later), I had a issue with my car that should of been addressed before I bought it. This was my first time ever buying a car from a dealership, so needless to say I wasn't happy at first to learn of my car issue after I had my oil changed from my normal auto repair shop. With that said, I went back to Rapids Ford right after my oil change and they got me in the books for their next shop opening to look into the issue. They confirmed my auto shop's findings and fixed the issue right than and there, no questions asked. I was pleased with their customer service in resolving my issue. I would recommend them if you are looking to buy a new or used vehicle. When I am ready to upgrade again, I plan to start at Rapid Ford!! I rated it a 4/5 because it took a long time with processing my financing otherwise I was satisfied with my overall experience.
Wonderful car buying experience! I usually go the cities to buy my vehicles, but this place had the best prices/deals by far! I worked with Tom and he stayed over and hour past his shift to show me the jeep, that I bought after test driving it. He had all the paperwork ready before I arrived and I love my jeep!!
Helpful staff. As honest as you can expect a used cars sales man to be. Just be smart. Overall good experience. Expect to be there a while.
Dondelinger Ford is a US Car Dealer based in Grand Rapids, Minnesota. Dondelinger Ford is located at 1510 S Pokegama Ave, Grand Rapids, MN 55744, USA.
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