Worst customer service I've ever experienced
Little on the pricy side for me and my wife's phones overall pretty decent clean choices but to concur with previous reviews better plan on waiting waiting waiting every time there is like 2 people working
I'm not really sure what some of these people (Tim, especially) are talking about. I've had nothing but great experiences in this store, every single time. I have, however, been in multiple times while people complain about issues that are actually their fault; this is nothing new in the service industry. If you yell loudly enough, you get what you want, even when you're wrong, right? I just want to say, from experience, that Kaitlin is one of the most helpful reps I've ever worked with. She sold me my last phone and has always been incredibly patient with me. In fact, I've been treated with respect by every rep I've worked with at this store and have always been deeply impressed by their professionalism and depth of knowledge. As long as they keep their current staff, I'll be a loyal customer for a long time to come. Thanks, Team Grand Rapids, for showing this town what customer service is all about!!
Great customer service. The staff is amazing. They have always been able to help with our problems and a better way to solve a decision about the phone to choose.
I don't think I have ever found sales reps that were more knowledgeable, thanks for making this a very easy process
Bemobile Inc Verizon Authorized Retailer is a US Store based in Grand Rapids, Minnesota. Bemobile Inc Verizon Authorized Retailer is located at 1200 S Pokegama Ave, Grand Rapids, MN 55744, USA.
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